Page 1 of 2

Bug?: Viewer shows disconnected tiles of input image

Posted: 11 Jan 2014, 15:39
by andre_lafayette
Hi,

In my machine BSW display only small segments (tiles) of the page images in the main editing area of the GUI. Attached to this message is a screen capture showing the problem. Everything else appears to be working as expected. Not sure how to solve this problem. Have you come across this issue before?

I'm running BSW under Mac OS X 10.9.1 with input images in jpg format. The input image shown in the screenshot can be downloaded from https://dl.dropboxusercontent.com/u/406 ... _right.JPG

Any help will be greatly appreciated!

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 11 Jan 2014, 15:50
by steve1066d
What version of BSW are you using?

Do you see any exceptions in the log file?

I tried a quick test with your image and script and it worked for me using the latest release (on Windows anyways).

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 11 Jan 2014, 19:48
by andre_lafayette
Thank you for your very prompt reply! I am using BSW version 2.0.1a. Just realized that the images are actually displayed correctly before I scale them down using the slider. Up until this point there are no error messages or exceptions showing in my terminal, nor is a log file created. However, if I attempt to zoom in or out using the "Actions" menu or slider, the program eventually crashes. As far as I can tell, not due to a java exception. I've attached the log file. Any clues?

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 11 Jan 2014, 23:49
by steve1066d
It might be due to this java bug:

http://bugs.sun.com/bugdatabase/view_bu ... id=8008660

It appears that this bug was never fixed in Java 7, but it is fixed in the pre-release version of java 8.

Can you see if it works correctly under java 8? Here's the url:

https://jdk8.java.net/download.html

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 12 Jan 2014, 08:01
by andre_lafayette
Using Java 8 solved the problem! Thank you so much for your help.

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 12 Jan 2014, 13:17
by steve1066d
Good to hear!

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 25 Jan 2015, 14:20
by wambold
I'm still having this problem. I downloaded Java 8 onto my Mac running 10.10.1 (Yosemite):

Code: Select all

[iMac-2:/Applications/BookScanWizard_2.0.2c] wambold% java -version
java version "1.8.0_25"
Java(TM) SE Runtime Environment (build 1.8.0_25-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)
[iMac-2:/Applications/BookScanWizard_2.0.2c] wambold% java -Xmx8192M -jar BookScanWizard.jar
BSW There are 8 processor(s), 7,282M, 8 threads
[use_barcodes=false],[override_source_dpi=],[right_orient=90],[output_type=Color],[use_focal_length=false],[source_directory=/Users/wambold/Desktop/Monsters jpeg],[destination_directory=/Users/wambold/Desktop/Monster destination],[working_directory=/Users/wambold],[destination_dpi=300],[compression=NONE],[left_orient=-90],[file_format=PDF]
color: Color
and for good measure, I got the super latest one:

Code: Select all

[iMac-2:/Applications/BookScanWizard_2.0.2c] wambold% java -version
java version "1.8.0_31"
Java(TM) SE Runtime Environment (build 1.8.0_31-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.31-b07, mixed mode)
[iMac-2:/Applications/BookScanWizard_2.0.2c] wambold% java -Xmx8192M -jar BookScanWizard.jar
BSW There are 8 processor(s), 7,282M, 8 threads
[use_barcodes=false],[override_source_dpi=],[right_orient=90],[output_type=Color],[use_focal_length=false],[source_directory=/Users/wambold/Desktop/Monsters jpeg],[destination_directory=/Users/wambold/Desktop/Monster destination],[working_directory=/Users/wambold],[destination_dpi=300],[compression=NONE],[left_orient=-90],[file_format=PDF]
color: Color

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 26 Jan 2015, 12:20
by steve1066d
Are you having the same problem with the fatal java error?

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 26 Jan 2015, 15:14
by wambold
I didn't have any problems zooming in or out or using the slider, but I didn't try it very much. My Windows VM is too old to install Java 8, so I didn't try it there.

Re: Bug?: Viewer shows disconnected tiles of input image

Posted: 26 Jan 2015, 16:04
by steve1066d
Are you running it on a Mac?

You could try running in the windows VM with Java 7, and see if that helps.